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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply shoot us an email to Returns@TheCandS.com with the reasoning. We'll send you the return label via email so you can print out and ship back the product(s). Once we receive your returns (in new condition,) your refund will be initiated.
To take a good care of your silk products:
This pillowcase is super soft and smooth. It’s very comfortable to sleep on. The color is also very pretty, more vivid in reality than the pictures show.
I like this pillowcase so much. It's very soft, smooth, and comfortable to sleep on. My face and hair are in better shape now. The color is also pretty - it's actually prettier than the picture shows.
The Pillowcase is very soft and comfortable to sleep on. I had good nights of sleep!
I'm actually changing all our pillowcases not only on the bed but also on our sofa and buying more for my extended family because they like it so much!
I bought both the blue and pink one to cater my different color sets of bedding sheets. They are super soft and comfortable to the touch. The color is even prettier in reality. Hard to describe, even harder to capture with a picture. Highly recommend!
I like this pillowcase so much. It's very soft, smooth, and comfortable to sleep on. My face and hair are in better shape now. The color is also pretty - it's actually prettier than the picture shows.
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